The following policy excludes courses that are advertised as non-refundable.
The Bow Valley Kayak Club endeavors to provide an exceptional instructor to participant ratio and limits the number of spaces for each of our courses. This provides a quality club experience with substantial time for one on one coaching, but also means that each spot is carefully accounted for. When registering, you are withholding a space that is no longer available to other club members. Operating at a non-profit level means your commitment is important in allowing us to assess the viability of each program and the sustainability of our organization.
We process a 100% deposit at the time of booking. For cancellations 14 days or more before the program begins, a $50 administration fee will be applied to any refund. Inside 14 days, no refunds will be issued, but you may utilize a credit for 100% of the amount within the next 12 months. No refunds will be given for cancellations due to not reading the course descriptions.